LAST UPDATED: SEPTEMBER 2023

At Athari, we value your trust and are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mental health and well-being app and website. By accessing or using our services, you consent to the practices described in this policy.

INFORMATION WE COLLECT

We collect and store personal information that you provide to us voluntarily when using our app and website. This may include:

  • Name, email address, and contact information
  • Payment and billing information
  • Information is shared during sessions with our licensed mental health professionals

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To provide you with access to our mental health and wellbeing services
  • To process payments for services rendered
  • To communicate with you about appointments and service updates
  • To improve and personalise your experience with our app and website
  • To comply with legal obligations and protect our rights

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Licensed mental health professionals providing services through our platform
  • Service providers who assist in app and website operations
  • Law enforcement or government authorities when required by law

DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

YOUR CHOICES

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent to our processing of your data
  • Request data portability or object to certain data processing

CHILDREN’S PRIVACY

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us.

 

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Please review this policy regularly to stay informed about our data practices.

CONTACT US

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at hello@myathari.com.

By using Athari’s mental health and well-being app and website, you acknowledge that you have read and understood this privacy policy and agree to its terms.